Customer service and satisfaction is important to us at David Burr. Here are some of the kind words we have recently received.
We were very pleased to deal with the David Burr agency at their Castle Hedingham office when we recently bought a property there. Tim, Amanda and Olivia were extremely helpful at every stage and ensured that the entire process was as smooth and problem free as possible. They gave us advice and provided contact details for local services and even arranged for parking cones to be set out for the removal lorry on moving day! All in all they provided a very friendly and efficient professional service.
C&JC, Castle Hedingham March 7, 2019
I would like to thank Carl, Gavin and the team at David Burr Estate Agents at Woolpit. The care and attention given to me throughout my move to Suffolk was second to none.
Even though they were not my personal agents they went above and beyond to make the move possible.
Their service is professional yet personally tailored to individual situations. Thank you again for all your attention, I always felt I was in safe hands and always felt there would be help at the end of the telephone from you all.
I would not hesitate to recommend David Burr, if I should ever need to move in the future they would be my choice.
Ms G Southall March 7, 2019
I would not hesitate to recommend the team at David Burr Castle Hedingham to anyone. Tim, Amanda and Olivia were efficient, friendly and patient and without their help I would not have found and bought the property I had fallen in love with.
Ms A Clarke February 7, 2019
I found the whole David Burr service very personal, nothing was too much for you. Very grateful for your patience and belief in my property.
Friendly staff with the right amount of professionalism so don’t feel like just another house on the books.
Highly recommended and I will be using yourselves again in the future. Thank you to everyone at David Burr.
Mr & Mrs Macdonald January 28, 2019
The sale of our home went smoothly and all issues raised were dealt with promptly - this was due to the staff at David Burr and also the Solicitor, Janet Jenkins that they had recommended. Amanda was particularly helpful, often chasing documents if she felt things needed a push, she was far more pro-active than I was! Many thanks to all involved, we would certainly use the David Burr team again.
Mr & Mrs Lewis January 28, 2019
We are grateful to Murray and to Olivia for showing us around the house and for providing prompt answers to the queries we raised. From our point of view David Burr helped ensure that the process went as smoothly as one would wish.
January 23, 2019
Our review of our recent purchase is that we experienced a very good service, nothing seemed to be too much trouble, and would recommend David Burr Estate Agents to everyone
John and Sally Williamson January 22, 2019
Luke and his team at the Newmarket office have been fantastic in helping me look for a property, always keeping me informed and on occasions advising me on properties that weren’t even with them. I was disappointed to not eventually buy through them but will undoubtably use them in the future. Caring, honest and extremely knowledgeable; a cut above the rest.
Lawrence January 16, 2019
The dedicated team at David Burr helped us to buy the property we had been looking for. Without their professionalism and efficiency we could have missed out on the purchase.
We felt confident throughout that we would make it to completion and the process was made smoother by constant checks from the team .
It was all made all the more enjoyable too. Not the stress that we were anticipating on trying to secure something that we had set our hearts on.
Thank you to Murray and Olivia and the rest of the team for all their help.
Mr Rob Last and Miss Alison Baker December 12, 2018
We purchased our first home from David Burr and the support and expertise were fantastic. From the viewings, putting in the offer and moving towards the purchase they communicated regularly with us and the seller to answer any questions we had and to provide updates. They were supportive in following up with solicitors to move the process along smoothly. We would definitely recommend them!
November 30, 2018
Based in Castle Hedingham, we chose David Burr as they were a local estate agent which we had purchased our property through previously and had also heard good things of through other people. They know the area well and we found the staff to be friendly and thorough, particularly Olivia, Tim and Amanda, who kept us informed throughout the whole process.
We have no hesitation on recommending David Bur to sell your house.
Mr & Mrs Middleton November 28, 2018
Very impressed with David Burr Lettings staff. After my tenant moved in recently, a plumbing issue came to light within the first few days and a plumber was arranged within 24 hours and the not-insignificant job was carried out within two days – more than happy with the prompt and efficient service!
Stanway, Essex November 19, 2018
I was very pleased I moved my rental over to David Burr. They found me a lovely tenant and then the lettings department were so efficient and prompt with referencing, contracts and arranging inventories etc. and were always prepared to give advice and guidance. The whole experience was stress free.
Marks Tey, Essex November 19, 2018
I have no hesitation in recommending David Burr. I have found them to be highly professional and proactive, excellent at keeping me up to date, and managing the progress of our sale. This was in stark contrast to the service provided by the heavily advertised but terrible online outfit that the people I bought from used.
Tim and his team at Castle Hedingham have always been a pleasure to deal with. The advice and help I received was second to none. Their local knowledge is impressive. Special thanks to Amanda for help post the sale going through regarding temporary accommodation.
Mr M Carhart November 5, 2018
The service we received from Tim and the team has been second to none, and he even gave us advice on how to manage the ‘less than efficient’ estate agent who was selling our property.
Everyone I have dealt with has been helpful and friendly, and always did as they promised to do!
Hopefully we will never move again (!) but if we did we would be using David Burr again without hesitation.
Mr & Mrs Joyes November 5, 2018
Before we set off on another of our travels, that won’t see us return until the end of November, Sarah and I wanted to thank Tim and Amanda for all you have done towards enabling us to make the change of homes that we wanted.
At times we found the selling process frustrating, full of anxiety and, sometimes, impossible to believe. However, throughout it all, you remained positive and optimistic that it would turn out alright in the end. Whenever things stalled a little, you were always willing to step in and make whatever contribution was necessary to ensure that the process got moving again. All in all, we were so pleased that we had found the professional team that finally secured the sale we wanted and we are very grateful to you both.
Mr & Mrs Priestley November 1, 2018