Customer service and satisfaction is important to us at David Burr. Here are some of the kind words we have recently received.
Very friendly and helpful staff during phone calls and emails. Any emails with questions that I sent were replied quickly too by David Burr. I also appreciated Rachel’s help with my application process. They work hard to keep up with great communication and explain answers to questions thoroughly. The lady who showed me the property was extremely thorough, professional and friendly.
Ms A Livings February 17, 2018
Having had the sometimes dubious pleasure of dealing with estate agents in both a professional and private capacity for the past 30+ years, I can happily report that I found Luke Johnson of David Burr Newmarket to be the absolute top of the pile in all aspects as our dealings with him throughout the house buying process have been nothing other than 100% professional, courteous and honest and would have absolutely no hesitation in recommending him to anyone.
Colin McNaughton November 28, 2017
David Burr Leavenheath provided the correct level of professional service and valuation for the property to be marketed. The property was marketed at its best and enhanced by the professional photographs for the brochure which were outstanding. The potential purchasers were well vetted as far as can be reasonably done and we didn’t have any time wasters. Negotiations were handled very professionally and even when pressed to increase the price DB rebutted it with respectful reasoning. First class service and we would use David Burr again.
Mr D Bower November 22, 2017
David Burr provides a friendly and efficient service. They know the local market very well and have always understood my needs and quickly provided good quality tenants. They are very easy to deal with.
Ms J Hartley-Allen November 20, 2017
Thank you Carl and your team.
Just remains for me to thank you for your very efficient handling of this sale. You managed the 60+ enquiries and the large number of viewings with skill. A measure of your performance can be summarised by me saying that I found this to be quite a painless activity. Further, I shall certainly recommend you as true professionals to anyone who is thinking of buying/selling in this area.
The bright shining star of David Burr Woolpit easily surpasses the dull flickering candles of other so called quality estate agents in this area!!
Mr Hannant November 13, 2017
The lettings team at David Burr Newmarket have been fantastic: responsive, knowledgeable and really nice to work with. We’ll definitely ask for their help again. Top marks!
Hanna November 2, 2017
We have found Luke to be highly professional, considerate and willing to go the extra mile through what we all know is a stressful process. He and his team have been diligent and highly organised throughout our sale and purchase.
Thimble Cottage, Ashley October 26, 2017
The team at the Woolpit office were absolutely fantastic and their service went above and beyond what I would expect an agent to provide.
Ms A Peck October 25, 2017
Tim has been a fantastic agent throughout the sale of our property. He’s been incredibly hard working, responsive, pragmatic, honest and straight forward. We really felt we could trust his advice and that he had our best interests at heart. We will definitely use him again in future!
Lamb House, Sible Hedingham October 11, 2017
Consistent effort to achieve sale, including a complete reappraisal of the best way to market the property, which proved to be successful.
Mr N McCrea September 25, 2017
Friendly and professional with excellent communication and appropriate interventions.
Mr P Owen August 31, 2017
I was so pleased to deal with the staff at David Burr Leavenheath. Julian could not have been more helpful, returning my calls and e-mails professionally and efficiently. The same can be said of all the contact I had with other staff. I can only wish I had of used David Burr on my sale. I will definitely be using David Burr in the future.
Mr Neil Martin August 31, 2017
“David Burr have been most helpful in selling our property in Moulton, Suffolk having struggled with another agent. Their marketing is of great quality and the Newmarket team have given great service and advice to us throughout the process, as well as offering advice on our purchase with another agent. The office is well staffed with it never being an issue to speak with someone and they go above and beyond, I would not hesitate in recommending them!” –
Sophie Fuller in Moulton August 29, 2017
Initial contact with Murray Rose gave me confidence to expect a personal and professional service. With the prospects of securing a sale running flat, I opted to let. From there, everything went very smoothly and a tenant moved in within a matter of days. Being new to letting, it was very reassuring to have Rachel Suff dealing with all aspects of the let with care and keeping us informed throughout.
Mr and Mrs Carmichael August 29, 2017
Murray and Elaine and the team were the ultimate in friendly and professional! They sold our house the first weekend it was on the market with them, we got more than the asking price and we moved inside 8 weeks! 5 stars from me!!
Mrs C Baker August 23, 2017
We appointed Murray Rose at David Burr’s Bury St Edmunds office to sell our property in early 2017 – a large detached bungalow sitting on a 4acre plot in a desirable village just outside Bury St Edmunds, the first time the family-built house had ever gone to market. Having met with several reputable local agents I felt Murray showed the most appetite and desire to be the selling agent, he was always the most prompt of the agents we talked to and never required chasing for a response, offering information and advice almost immediately. I always felt I was getting realistic advice from Murray rather than lip-service – whilst other agents were happy to agree to whatever price or selling method we wanted, I had more confidence that Murray was being realistic whilst pushing for the best price – I feel this is what you get with David Burr. We managed to attract many potential buyers and the final transaction with the purchaser went very smoothly. We achieved around the price we expected, and felt that Murray had got the most from the eventual purchaser on our behalf. Would recommend Burr’s without hesitation.
Mr L Scarff August 22, 2017