Customer service and satisfaction is important to us at David Burr. Here are some of the kind words we have recently received.
I was so pleased to deal with the staff at David Burr Leavenheath. Julian could not have been more helpful, returning my calls and e-mails professionally and efficiently. The same can be said of all the contact I had with other staff. I can only wish I had of used David Burr on my sale. I will definitely be using David Burr in the future.
Mr Neil Martin August 31, 2017
“David Burr have been most helpful in selling our property in Moulton, Suffolk having struggled with another agent. Their marketing is of great quality and the Newmarket team have given great service and advice to us throughout the process, as well as offering advice on our purchase with another agent. The office is well staffed with it never being an issue to speak with someone and they go above and beyond, I would not hesitate in recommending them!” –
Sophie Fuller in Moulton August 29, 2017
Initial contact with Murray Rose gave me confidence to expect a personal and professional service. With the prospects of securing a sale running flat, I opted to let. From there, everything went very smoothly and a tenant moved in within a matter of days. Being new to letting, it was very reassuring to have Rachel Suff dealing with all aspects of the let with care and keeping us informed throughout.
Mr and Mrs Carmichael August 29, 2017
Murray and Elaine and the team were the ultimate in friendly and professional! They sold our house the first weekend it was on the market with them, we got more than the asking price and we moved inside 8 weeks! 5 stars from me!!
Mrs C Baker August 23, 2017
We appointed Murray Rose at David Burr's Bury St Edmunds office to sell our property in early 2017 - a large detached bungalow sitting on a 4acre plot in a desirable village just outside Bury St Edmunds, the first time the family-built house had ever gone to market. Having met with several reputable local agents I felt Murray showed the most appetite and desire to be the selling agent, he was always the most prompt of the agents we talked to and never required chasing for a response, offering information and advice almost immediately. I always felt I was getting realistic advice from Murray rather than lip-service - whilst other agents were happy to agree to whatever price or selling method we wanted, I had more confidence that Murray was being realistic whilst pushing for the best price - I feel this is what you get with David Burr. We managed to attract many potential buyers and the final transaction with the purchaser went very smoothly. We achieved around the price we expected, and felt that Murray had got the most from the eventual purchaser on our behalf. Would recommend Burr's without hesitation.
Mr L Scarff August 22, 2017
Many thanks for your efficiency Rachel, as always. You have been a pleasure to do business with (and have restored my faith in estate agents!!)
Mrs Bennett August 21, 2017
I would like to take this opportunity to thank you and your team at David Burr for the way you carried out the purchase of our new property in Risby , I must say a special thanks to Steve who always put in 100% into everything he did with a very professional and friendly manner.
Once again many thanks
Nigel & Jannice Grimwood August 3, 2017
The service was efficient and an offer was made within two days of my house being offered for sale.
Mr Mike Kavanagh July 17, 2017
We had a great experience using this agent for our purchase and sale. We were always given plenty of time and help from the beginning to the end of the process. Julian was always polite, friendly and calmly dealt with any query or situation with commitment and care, while driving the chain for us when needed. We would definitely recommend the Leavenheath branch.
Andrea Pereira July 13, 2017
Efficient and friendly staff and very helpful.
Mr P Berwick July 10, 2017
Added another flat to rent / and for David Burr to manage, from the Bury St Edmunds office. very happy with service to date and would highly recommend to anyone thinking about letting or indeed selling.
Mr & Mrs Youngman July 10, 2017
Just wanted to thank you for all your help over my move. You are excellent at your job; strategic, intelligent with outstanding interpersonal skills. Whatever people say about estate agents I can now say they don't know Alex!
Mr H Lay July 10, 2017
Excellent service, extremely professional. Nothing was too much trouble and we were always kept up to date with viewings when they would take place and then followed up with feedback. Always a pleasure to speak to any member of the team.
Mr & Mrs Swain July 10, 2017
Thank you so much for all your advice and help to complete what was a successful sale.
Mr & Mrs Woodruff June 28, 2017
I would just like to give a huge thank you to everyone at David Burr, Newmarket, for their proactive efforts in gaining a sale for us recently. In particular Luke went the extra mile on our behalf, and was at all times attentive to our requests and very professional in dealings on our behalf. Well done to all.
Paul Whalley June 20, 2017
I have found Luke to be a pleasure to have as my agent. He has been helpful, honest and has gone above and beyond for customer service, visiting my house out of work hours to check on it for me and informing me of any problems while I've been living at a different location. Luke has been on call for me all the way through the house selling process and I could not have wished for a better person to guide me through it.
Lisa Moss June 20, 2017