Customer service and satisfaction is important to us at David Burr. Here are some of the kind words we have recently received.
Thank you to the team at David Burr for managing the letting of our house while we were abroad. Rachel and her colleagues had a very good relationship with us and our tenants, and arranged the ongoing maintenance work that a period house needs, along with anything required for legal compliance. It meant that we had happy tenants and that our home was handed back to us in excellent condition after 4 years of letting. The team were very professional and I was able to just leave them to it, which was perfect for our needs, being absent from the country.
Mrs E Tindall October 9, 2019
I would like to say a massive thank you to all the team. I have bought houses before and this one has been by far the smoothest. I really appreciated the card you sent as well, I thought if was a lovely touch.
Lesley Whitelaw September 30, 2019
Would like to say a big thank you to David Burr Estate Agents, Bury St Edmunds, for their professional services in selling our property. I think we'd all agree, it was one of the longest and most frustrating of sales, due to Land Registry issues, but never once felt pressured by the wonderful professional and friendly team. Again a big thank you. Would thoroughly recommend Murray Rose and his team to anyone thinking of entering the market or selling their home.
Kevin Frost August 19, 2019
We would like to thank everyone at the Castle Hedingham office for their assistance with our recent house sale.
Throughout the whole process we could not fault their dedication and professionalism. Tim without a doubt is by far the best Estate Agent we have ever dealt with. Not only did he do everything necessary to keep the process moving, but he went above and beyond to keep all parties informed and calm, even if that meant making a call well into the evening. He certainly is a rare breed and we would never hesitate to recommend their services.
HALSTEAD - MR & MRS MYCROFT August 7, 2019
The service we received from David Burr and in particular from Murray rose and his staff was excellent. Our personal circumstances were not straight forward and at times very stressful and Murray and his staff were most patient, professional and helpful. They were a pleasure to deal with and we recommend them highly.
August 5, 2019
Sincere thanks to you all at David Burr who helped to make my recent sale and purchase possible.
As I asked the question ‘do people who see a house they like really manage to sell their own in order to buy?’, I’m not sure I was convinced. You have made this happen for me and I will always be grateful. Wishing you much continued success.
T Gorzelak July 12, 2019
Great team, very efficient. I would highly recommend them.
Mr E Hollingsworth July 10, 2019
I have dealt with many estate agents over the years but my favourite by far is David Burr. Their staff are realistic, motivated, discreet and highly professional and supported me through an extremely tricky sale. Three buyers pulled out but they just found three more! They also found me perfect rental clients within 22 hours of being on the market and at top dollar too. Great work and great results - I am most grateful. Whole-heatedly recommended.
On a personal level I have yet to meet a member of staff I didn't warm to immediately across several branches and with stressful property transactions it's wonderful to have someone on your side.
Mrs LH July 4, 2019
We wish to thank you so much for your professional care and attention at all times with regard to the selling of our lovely Victorian property and helping too with the buying of our new property.
By the time we came ‘under your umbrella’ for help we were about to give up on the whole moving idea and with your constant care and attention we survived and achieved our move.
We cannot thank you enough for everything you did.
Mr & Mrs Watson July 4, 2019
We entrusted the entire management of our house letting and tenancy agreement into the hands of Rachel and her team and we are extremely pleased with the excellent and efficient service we have received.
Mr & Mrs Wright May 23, 2019
We would like to thank you all in the Castle Hedingham office for the professional, friendly, help and support you gave us through our purchase, we can’t thank you enough.
Mr & Mrs Lee April 24, 2019
“We decided to select David Burr’s Bury St Edmunds as the sole agent for the sale of our house in Bury. Murray Rose, the Branch Manager was a key influence in making that decision. His initial advice on valuation and the basis for making it was very persuasive. He had a clear view of the market and how it was developing, particularly with the prospect of Brexit in view.
The photography of the property produced an excellent brochure and Murray also arranged for the EPC to be assessed and issued. This resulted in an early and positive response from the market with plenty of viewings.
Murray was particularly helpful in negotiating our way through the failure of our first sale. His views were helpful in enabling us to formulate our responses to a particularly challenging potential purchaser.
We would not hesitate to recommend David Burr as an agent and ,of course, Murray Rose as a first class manager of the process.”
Mr Jolyon & Mrs Jean Larkman March 25, 2019
We were very pleased to deal with the David Burr agency at their Castle Hedingham office when we recently bought a property there. Tim, Amanda and Olivia were extremely helpful at every stage and ensured that the entire process was as smooth and problem free as possible. They gave us advice and provided contact details for local services and even arranged for parking cones to be set out for the removal lorry on moving day! All in all they provided a very friendly and efficient professional service.
C&JC, Castle Hedingham March 7, 2019
I would like to thank Carl, Gavin and the team at David Burr Estate Agents at Woolpit. The care and attention given to me throughout my move to Suffolk was second to none.
Even though they were not my personal agents they went above and beyond to make the move possible.
Their service is professional yet personally tailored to individual situations. Thank you again for all your attention, I always felt I was in safe hands and always felt there would be help at the end of the telephone from you all.
I would not hesitate to recommend David Burr, if I should ever need to move in the future they would be my choice.
Ms G Southall March 7, 2019
I would not hesitate to recommend the team at David Burr Castle Hedingham to anyone. Tim, Amanda and Olivia were efficient, friendly and patient and without their help I would not have found and bought the property I had fallen in love with.
Ms A Clarke February 7, 2019
I found the whole David Burr service very personal, nothing was too much for you. Very grateful for your patience and belief in my property.
Friendly staff with the right amount of professionalism so don’t feel like just another house on the books.
Highly recommended and I will be using yourselves again in the future. Thank you to everyone at David Burr.
Mr & Mrs Macdonald January 28, 2019