Customer service and satisfaction is important to us at David Burr. Here are some of the kind words we have recently received.
The dedicated team at David Burr helped us to buy the property we had been looking for. Without their professionalism and efficiency we could have missed out on the purchase.
We felt confident throughout that we would make it to completion and the process was made smoother by constant checks from the team .
It was all made all the more enjoyable too. Not the stress that we were anticipating on trying to secure something that we had set our hearts on.
Thank you to Murray and Olivia and the rest of the team for all their help.
Mr Rob Last and Miss Alison Baker December 12, 2018
We purchased our first home from David Burr and the support and expertise were fantastic. From the viewings, putting in the offer and moving towards the purchase they communicated regularly with us and the seller to answer any questions we had and to provide updates. They were supportive in following up with solicitors to move the process along smoothly. We would definitely recommend them!
November 30, 2018
Based in Castle Hedingham, we chose David Burr as they were a local estate agent which we had purchased our property through previously and had also heard good things of through other people. They know the area well and we found the staff to be friendly and thorough, particularly Olivia, Tim and Amanda, who kept us informed throughout the whole process.
We have no hesitation on recommending David Bur to sell your house.
Mr & Mrs Middleton November 28, 2018
Very impressed with David Burr Lettings staff. After my tenant moved in recently, a plumbing issue came to light within the first few days and a plumber was arranged within 24 hours and the not-insignificant job was carried out within two days – more than happy with the prompt and efficient service!
Stanway, Essex November 19, 2018
I was very pleased I moved my rental over to David Burr. They found me a lovely tenant and then the lettings department were so efficient and prompt with referencing, contracts and arranging inventories etc. and were always prepared to give advice and guidance. The whole experience was stress free.
Marks Tey, Essex November 19, 2018
I have no hesitation in recommending David Burr. I have found them to be highly professional and proactive, excellent at keeping me up to date, and managing the progress of our sale. This was in stark contrast to the service provided by the heavily advertised but terrible online outfit that the people I bought from used.
Tim and his team at Castle Hedingham have always been a pleasure to deal with. The advice and help I received was second to none. Their local knowledge is impressive. Special thanks to Amanda for help post the sale going through regarding temporary accommodation.
Mr M Carhart November 5, 2018
The service we received from Tim and the team has been second to none, and he even gave us advice on how to manage the ‘less than efficient’ estate agent who was selling our property.
Everyone I have dealt with has been helpful and friendly, and always did as they promised to do!
Hopefully we will never move again (!) but if we did we would be using David Burr again without hesitation.
Mr & Mrs Joyes November 5, 2018
Before we set off on another of our travels, that won’t see us return until the end of November, Sarah and I wanted to thank Tim and Amanda for all you have done towards enabling us to make the change of homes that we wanted.
At times we found the selling process frustrating, full of anxiety and, sometimes, impossible to believe. However, throughout it all, you remained positive and optimistic that it would turn out alright in the end. Whenever things stalled a little, you were always willing to step in and make whatever contribution was necessary to ensure that the process got moving again. All in all, we were so pleased that we had found the professional team that finally secured the sale we wanted and we are very grateful to you both.
Mr & Mrs Priestley November 1, 2018
We have been delighted with the service received from Murray and the David Burr team.
Right from the beginning we felt that we had a great partnership – with Murray offering good advice and equally listening and considering our demands.
The professional approach of the whole team was great – from the photos, brochure production through to booking in viewings. After our sale was agreed, Murray always kept us informed of where the process was at. We found this invaluable during what is naturally a stressful time.
Overall we would highly recommend David Burr to anyone looking for their next estate agent partner.
Stephen and Rachael Willis November 1, 2018
David Burr has always been our preferred estate agent. It’s always been an easy, stress free process selling and purchasing through David Burr. We will continue to use David Burr for any of our future selling/purchasers.
Mr & Miss Anslow November 1, 2018
The experience with David Burr Castle Hedingham and Leavenheath offices was very positive, their attentiveness was excellent.
The buyers of our property presented us with some unique and extraordinary challenges to say the least… The Castle Hedingham office was very supportive and managed our onward purchase extremely well given the very severe delays.
Our moving day was the hottest weather of the year, it was very stressful and the removal guys were almost melting! I called Tim at the Castle Hedingham office to see if they could help and pass keys to the removal team manager as I was delayed at our old house. Tim was more than happy to make an immediate trip out to our new house, to open up and let the guys start unloading.
Great service David Burr! Many thanks
Mr & Mrs Kodesh September 17, 2018
We were very impressed with the efficient service you provided. All queries were dealt with promptly and we had confidence in your professional approach toward us and our buyers.
We would not hesitate to highly recommend you to future customers.
Mr & Mrs Drury August 28, 2018
All the team at David Burr were extremely helpful, professional and pro-active in progressing our sale, particularly Luke, who often went more than the extra mile to ensure that all that could be done, was done in order to bring the process to conclusion. We have no hesitation in highly recommending them. David and Alison Pascoe
July 18, 2018
We received excellent service from David Burr – when our first purchasers withdrew unexpectedly 5 weeks’ after we accepted their offer, David Burr set up three new viewings within 24 hours and two days’ later, we accepted a higher offer. The attention paid to us by the agents could not be faulted and when there were on-going delays in exchanging contracts due to issues lower down the chain, David Burr kept us informed of developments and provided reassurances which others (solicitors) failed to do. We would have no hesitation whatsoever in recommending David Burr Estate Agents.
July 13, 2018
I am pleased that we chose David Burr for the sale of Dad’s cottage. Throughout Julian, and initially Jack, gave us very clear advice which we accepted at each point. You calmly took us through the various issues as they arose and ensured that we remained on track with achieving our goal. We are all very pleased with the final outcome which is due to your perseverance and support.
I would be very happy to recommend David Burr as a firm.
Mr C Gilham July 9, 2018
It was a pleasure dealing with David Burr. It was such a friendly and highly efficient company. We sold the cottage in record time. With special thanks to Jack Thornley and Julian Chung at the Leavenheath office.
Mrs Burke June 14, 2018