Customer service and satisfaction is important to us at David Burr. Here are some of the kind words we have recently received.
I have known Alex Davies for the last 5 years and have used David Burr for finding tenants on several occasions for my property. Not only is Alex the most helpful, reliable and understanding of agents but David Burr as a firm are professional, courteous and driven by results. Whereas other local agents are not so rigorous in their background checks pertaining to potential tenants, David Burr are the only estate agent I trust whole heartedly to let my property from beginning to end. The service is of a consistently high level. Quite frankly there is no other agent in Suffolk I'd trust to run the process of finding me a tenant. Alex is one of the best agents around!
Ms P Luck February 5, 2017
Sold our cottage quick and efficiently. All members of the team have been pleasant and helpful.
Mr & Mrs O'Conner February 5, 2017
Jack and his team at Leavenheath provided an excellent service.
Richard Lucking January 12, 2017
Can I say a huge thank you to you both for all your help you have given Duncan and myself regarding our move in the new year to 73 Swan Street .
You guys have been so helpful and quick to help out with everything we would highly recommend you to anyone in the future.
Mr & Mrs Wash January 4, 2017
We would like to thank you all for the help in the selling process. Have a really good Christmas and best wishes for the year ahead.
Kathy & Derek January 4, 2017
Warmest and most grateful thanks to you both for finding me three buyers and seeing it through. I am hugely impressed with you and your company and you have been a delight to work with, calm and reassuring and a few laughs along the way too.
Thanks too to Jo and Hayley, you are a lovely team and thanks for coping with me which has been a chalk I am sure!
Lola December 13, 2016
We recently purchased a property through David Burr (Clare office) and found them to be professional, efficient and very helpful, we would use this agent again.
Corinne and Dave December 7, 2016
It was always a pleasure dealing with the extremely professional team at David Burr. Even during the stressful times that inevitably accompany a house purchase, Carl and Charles remained a calm, soothing influence on the 'chain' throughout the process. I would have no hesitation in recommending them to others.
Mike Last December 7, 2016
Excellent service from start to finish from everybody associated with the Woolpit office.
Andy Mexome December 7, 2016
As we finally approach completion of the sale of our house, Sarah and l wanted to thank you and your team for the very professional and friendly service that you have provided to us during the sale proccess.
We invited David Burr to tender partly because we thought that your photo's of other properties were a cut above other agents but also simply to have a valuation to compare with firms that we had used in the past and most particularly to ensure that we had a valid comparison to determine whether we would go to an 'online' virtual agent.
Once we had instructed you, we were delighted with the service and commitment that you and your team at the Woolpit office delivered to us. We particularly noted that what you said, you did and you did quickly and conscientiously - not necessarily a characteristic that can always be found amongst your profession but which you possess in abundance.
You delivered more than 20 viewings within the first 10 days and secured two offers both of which were more-or-less asking price - this we noted delivered on your confident forecast at outset of what you could achieve for us.
Perhaps the most outstanding feature of your service during the long offer to exchange period (our fault not yours), was your patient mediation with our buyer. We realise that this could not always have been a great experience for you but we have no doubt that the core reason that the deal held together over such a long period was your handling of our buyer and we thank you for this.
Such a pleasure doing business with you all and thank you very much once again.
With best wishes
Malcolm and Sarah Parker
Malcolm and Sarah Parker November 30, 2016
Letting - Excellent service throughout, quick and efficient with no confusing or complex processes.
Mr R Acres November 23, 2016
Very helpful and efficient kept us informed of everything along the way.
Mr M Curran November 23, 2016
Property let by David Burr in Castle Hedingham. Service provided was "excellent".
Mr Medcraft July 26, 2016
Our first contact with David Burr (Jack/Dan/Sam in Leavenheath) was to enquire about a property that was being handled by the team. So impressed with the attitude, professionalism and communication, when it came to putting our property on the market we felt it only right to market with Jack and the team. We were confident that prospective buyers for our property would also be greeted in such a way by a professional, friendly team with excellent communication skills. We encountered some delays during the sale process of our property, but throughout Jack and the team remained focused, supportive and kept us informed of progress. Thank you for all your efforts, kind regards, Lisa and David Rapkins.
Mr & Mrs Rapkins July 26, 2016
I found David Burr on right move as we are looking for a 4 bedroom property. When l called David Burr to arrange to view one of their property’s I was interested in, they gave the appointment on the same day and they allowed me extra time to view the house once I arrived.
David Burr have good customer service and the staff are very friendly, helpful and happy to serve you. l already feel part of the family as they make me feel important. I am so happy and looking forward to renting one of their property’s long term and l know l will enjoy my stay, knowing that David Burr will be a phone call away. I will recommend anyone to buy or rent one of David Burr’s property.
Ms C Howard July 7, 2016
Our experience with David Burr was first class from start to finish. They had our property sold within two weeks of going to market and ensured the sale went through very smoothly. Friendly, professional and expert, we would highly recommend them to anyone considering selling their home.
The Cottage on the Green, Great Wratting April 12, 2016