10 things that people are really looking for in a holiday let

When it comes to planning a memorable holiday, finding the perfect holiday let is at the top of the list. Whether you’re looking for holiday accommodation and want to know what to look for, or are a holiday let owner wanting to understand what your guests want, this article is for you.

Posted: September 12, 2023

10 things that people are really looking for in a holiday let.

We take you through the 10 things that people are really looking for in a holiday let.

1. Scenic and peaceful locations

One of the primary draws of a holiday let is the opportunity to escape the hustle and bustle of daily life and immerse yourself in serene surroundings. Travellers often seek holiday homes situated in beautiful locations, where they can wake up to stunning views, take leisurely walks in the countryside, or simply unwind in a tranquil environment. However, even if holidaymakers are looking for town-based lettings, such as in Bury St Edmunds, they still want peaceful locations.

2. Home away from home comfort

A holiday let should offer the comforts of home, making guests feel welcome and relaxed during their stay. Modern amenities, comfortable furnishings, and well-equipped kitchens are highly desirable features that enhance the overall holiday experience. Guests want the basics right and then some added extras. The best holiday lets are ones where the owners have stayed in the property for themselves and tested it out, from whether you’ve got space to hang beach towels to how comfy the bed is.

3. Things to do

Convenience is key, and guests look for holiday lets that are located close to attractions and places of interest. Whether it’s sandy beaches, historic landmarks, or market towns, being within easy reach of the area’s highlights adds value to the holiday. Ensuring guests know what things there are to do near their chosen property is essential.


Dog-friendly options

4. Dog-friendly options

Bringing four-legged friends along on holiday is a huge part of the appeal with an East Anglian break.  Dog-friendly accommodation allows guests to create cherished memories with their entire family. Find out more about why Suffolk and Essex are perfect for dog-friendly holidays.

5. Exceptional customer service

Guests want agents who are attentive to their needs, respond promptly to concerns, and ensure a seamless booking process and stay.

6. Safety and security

Guests prioritise holiday lets that have secure access, reliable locks, and those that have been well maintained, allowing them to relax and enjoy their time without worry.

Happy Family Holiday Lettings

7. Clear property information

Guests expect to get a really good feel for the property in advance. That means multiple photos, clear descriptions and detailed maps and directions and including everything from bed sizes to check-in times.

8. Easy and flexible booking

Flexibility in booking arrangements is highly appreciated and booking should always be easy and smooth.

9. Value for money

Guests seek quality, but also value for money and fairness. A transparent pricing structure and competitive rates will attract bookings.

10. Positive reviews and recommendations

It can help guests to see the testimonies of other visitors so they feel trust in their booking and reassurance that they will have an enjoyable stay and the property will meet their needs.

Holidaymakers are looking for more than just a place to stay; they want an experience that encompasses scenic beauty, comfort, convenience, and a warm welcome.

As a holiday letting agent in East Anglia, particularly Suffolk and North Essex, we understand the importance of providing holiday lets that meet these expectations. From assisting with booking arrangements to ensuring the highest standards of customer service, we deliver exceptional holiday experiences.

Browse our holiday lets in Suffolk and North Essex.


Posted: September 12, 2023   •   Posted in: General News

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